"The economic downturn can be viewed as a reprieve for enterprises that weren't able to keep up with the e-business leaders. This is not a time to retrench, but rather an opportunity to get your house in order, work on internal adoption of e-business and associated change management and prepare to take advantage of and profit from the massive changes that will play out."
    Lauren Shu,
    Research Director
    Gartner's e-Business Group
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