Support - Intelliun Corporation

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Support

"The economic downturn can be viewed as a reprieve for enterprises that weren't able to keep up with the e-business leaders. This is not a time to retrench, but rather an opportunity to get your house in order, work on internal adoption of e-business and associated change management and prepare to take advantage of and profit from the massive changes that will play out."

Lauren Shu,
Research Director
Gartner's e-Business Group

On-Going Support

As a leading provider of application development software and business solutions, we are critically aware of the importance of supporting all aspects of our customers’ dynamic needs.

Intelliun offers several levels of technical and professional support, which are designed to assist you both during the development phase and execution of your application development projects.

Highlights to our "Foundation Support Program" include:

Toll-free Phone Support
Email-Response Support
Two-Way Problem Alert, Tracking and Management
Level One Support to address non-time critical solutions
Level Two Support to address business-critical needs

In addition to our "Foundation Support Program" Intelliun has other customized options and services available depending on specific needs, including:

Dedicated Account Managers that are on-call 24/7
On-site Consultants
Webcast Programs